Last Updated: October 5, 2026
By accessing or using Alect’s website, platform, and services (the “Services”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, do not use the Services. These Terms apply to all visitors, customers, and users of alect.ai and any related applications.
Alect Inc. (“Alect”, “we”, “us”) provides AI-assisted workforce software and services focused on sales execution, revenue protection, and business process automation for companies. The specific Services provided to a customer are described in the applicable agreement, order form, or statement of work.
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must provide accurate information and keep it current. You may not share account credentials except as permitted by your agreement with Alect.
You agree not to: (a) use the Services for any unlawful purpose; (b) interfere with or disrupt the Services; (c) attempt to gain unauthorized access to any part of the Services or third-party systems; (d) misrepresent your identity or affiliation; (e) use the Services to send spam, unsolicited commercial messages, or content that violates applicable law; or (f) reverse engineer the Services except as permitted by law.
Fees, payment terms, and billing schedules are set out in your applicable agreement or order form. Amounts are due as stated in those documents. You are responsible for taxes associated with your use of the Services.
Alect retains all rights in the Services, including software, models, content, and documentation. You retain all rights in your own data. You grant Alect a limited license to process your data as needed to provide the Services.
Our current SMS program covers service and account messages, including requested AI-agent testing messages, appointment confirmations, report notifications, and support follow-ups. Opt in by separately selecting the optional, unchecked SMS consent box on the assessment contact form. Providing your phone number alone is not consent, and consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to stop recurring SMS; a final confirmation may be sent. Reply HELP or email jay@alect.ai for help. Carriers are not liable for delayed or undelivered messages. We do not send promotional texts under this consent. A future promotional program requires separate express consent and appropriate registration. See alect.ai/sms-terms and alect.ai/privacy for program and privacy details.
The Services may interact with third-party systems and services. Alect is not responsible for the availability, accuracy, or policies of third-party services.
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
To the maximum extent permitted by law, Alect will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues, arising from your use of the Services. Alect’s total liability for all claims will not exceed the fees you paid to Alect in the twelve (12) months preceding the claim.
You agree to indemnify and hold Alect harmless from claims arising from your violation of these Terms or applicable law.
Alect may suspend or terminate access to the Services for violation of these Terms or non-payment. You may stop using the Services at any time. Sections that should survive termination (including intellectual property, disclaimers, and limitations of liability) will survive.
We may update these Terms from time to time. The current version will always be posted at alect.ai/terms with the “Last Updated” date above. Continued use of the Services after changes constitutes acceptance.
These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles. The parties consent to the exclusive jurisdiction of the state and federal courts located in Providence County, Rhode Island.
Questions about these Terms: jay@alect.ai. Alect Inc., 1 Park Row, Ste 5, Providence, RI 02903.